Frequently asked questions

FAQ's

Is It Fireproof and Waterproof?

Yes! Our Docbags are made of triple-layered silicone coated fiberglass which stands up to the temperature up to 2000℉, while still being waterproof.

It has been passed by SGS TEST(UL94 VTM-0 Certified).

Can I set the lock code, or is it a preset combination?

It comes preset, so you can unlock it, and then you can set a unique code.

Our packaging comes with instructions.

What are size and dimensions?

15”x 11” x 4”

What materials is it made out of?

The Docbag has a three-layer design.

This includes 4 passport mesh bags, 16 card slots, 4 U Disk pockets, 7 folder layers, and one main pocket with a large space.

It can store your important documents, files, money, passport, U Disk, cards, laptop, and certificates in a safe and orderly way.

Where are you located and where do you ship from?

Our company and products are all designed in El Segundo, CA in the United States.

We ship from multiple warehouses depending on where you are based and our current inventory levels.

When will this sale end?

We are offering 1300 units at a discounted price.

The SALE will end on the day stated above this page, or while stocks last.

Units left in the warehouse at the moment: 5

How long is the delivery?

After we have shipped your order, you will receive a shipping notification via email. You will find your tracking number and information inside this email.

We ship ALL orders from our USA warehouses to over 180+ countries.

Please allow 4-15 business days for USA USPS shipping.

International shipping may take 7-21 business days.